Customer Stories

See how companies and organizations use SmartDraw to get more done.

Testimonials

"Switching from Visio to SmartDraw was a no-brainer. We saved thousands and SmartDraw can do everything we used to do in Visio."

Ken Tripp
North American IT Operations Manager, Radisys

"We could only afford to give Lucidchart to a fraction of our users. SmartDraw allowed us to expand diagramming to everyone in our organization. Every department finally has access to make flowcharts, decision trees, UML diagrams, and more. We especially liked that generating an AWS diagram didn't cost us extra."

Juan Pablo Cordero
Director of IT, Snap Finance

"We were frustrated with our previous vendor's price hikes and limiting how many users could get access, so switching to SmartDraw was a relief. It let us create all the diagrams we needed, integrated with Google Workspace, and eliminated our worries about monitoring usage."

Brad Schaider
Senior Manager IT, StrongDM

"In SmartDraw, we finally found a product that could parallel what we got from Visio at a lower price."

Wes Meyer
Global Manager, IT, Amphenol Advanced Sensors

"Over time SmartDraw has become the process mapping tool of choice for every department. It's our go to tool and makes everything easy and clear. It's user-friendly and acts like a roadmap as you work on going from your current state to your future state."

Melinda Carter
Assistant Director, Texas Children's Hospital

"Compared to Visio, SmartDraw is more affordable and easier to use for everyone in our organization. The SmartDraw team and support are very responsive and helpful!"

Heather Malecha
Application Services Analyst, City of Burnsville

"We needed a solution to replace Lucidchart and Visio and reduce licensing costs. SmartDraw not only met those needs, but it also allowed us to expand access to our entire organization. The training sessions they offered greatly facilitated our staff's transition to SmartDraw."

Michael Surerus
Systems Administrator, American Academy of Pediatrics

"Our company was looking for a tool that did not require lengthy training or technical expertise from the end user. SmartDraw allowed us to implement a cost effective solution across our entire enterprise in an expedited manner without sacrificing quality."

Inaki Rezola
Emergency Management Programs, Southern Glazer's Wine & Spirits

Case Studies

Florida Department of Transportation

FDOT

SmartDraw implemented as an enterprise solution agency-wide at the Florida Department of Transportation. Read more.

Texas Children's Hospital case study

Texas Childrens Hospital

Texas Children's Hospital improves patient care while reducing healthcare costs.Read more.

TriRX case study

TriRX

TriRX saves money and hassle by switching to SmartDraw from Visio. Read more.

Visibility case study

Visibility

Visibility helps clients improve processes with SmartDraw. Read more.

Modernistic

Modernistic

Modernistic speeds up process planning with the help of SmartDraw. Read more.

MCB

MCB

SmartDraw made diagramming a breeze for MCB. Read more.

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